Delivery & Shipping Policy

Last Updated: 13 August 2026

Nishaeco.in aims to deliver customer orders safely and efficiently through our logistics partners.

1. Business Information

Business Name: Nishaeco.in
Website: www.nishaeco.in
Email: nishaeco.in@gmail.com
Phone: 70928 62762
Address: Chennai, Tamil Nadu, India

2. Delivery Time

Estimated Delivery: 5–7 Business Days

Orders are generally delivered within 5–7 business days after successful order confirmation and payment.

Actual delivery time may vary depending on:

  • Delivery location.
  • PIN code serviceability.
  • Courier availability.
  • Product availability.
  • Weather conditions.
  • Public holidays.
  • Unforeseen logistical circumstances.

3. Order Processing

Orders are processed after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next available business day.

4. Delivery Locations

Nishaeco.in aims to deliver products to serviceable locations across India.

Delivery availability may depend on the customer's PIN code and the serviceability of our logistics partners.

5. Order Tracking

After your order has been shipped, tracking information may be shared through:

  • Email.
  • SMS.
  • WhatsApp.
  • Other available communication channels.

Customers can use the tracking information to monitor their shipment.

6. Delivery Delays

Although our standard estimated delivery period is 5–7 business days, delays may occur because of:

  • Heavy courier volume.
  • Weather conditions.
  • Natural disasters.
  • Public holidays.
  • Strikes.
  • Courier network disruptions.
  • Remote delivery locations.
  • Incorrect address information.
  • Customer unavailability.
  • Government restrictions.
  • Other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers in case of significant delivery delays.

7. Incorrect Address

Customers are responsible for providing accurate delivery information, including:

  • Full name.
  • House/Flat number.
  • Street/locality.
  • City.
  • State.
  • PIN code.
  • Mobile number.

Nishaeco.in may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Failed Delivery

If the courier partner cannot deliver the package because the customer is unavailable, the address is incorrect or the customer cannot be contacted, the courier may make additional delivery attempts according to its procedures.

9. Damaged or Tampered Package

If your package appears damaged, opened or tampered with at the time of delivery, please:

  • Take clear photographs.
  • Record a video while opening the package.
  • Keep the packaging safely.
  • Contact Nishaeco.in immediately.

This information may be required when processing a damage or missing-product claim.

10. Unboxing Video Recommendation

For your protection, we strongly recommend recording a continuous unboxing video when opening your parcel.

The video should clearly show the package and its contents.

This is particularly important if the product appears damaged or if any item appears to be missing.

11. Delivery Confirmation

Delivery may be confirmed through the logistics partner's tracking system, delivery scan, OTP, signature or another available delivery confirmation method.

12. Contact Us

For delivery-related questions or assistance:

Nishaeco.in
Website: www.nishaeco.in
Email: nishaeco.in@gmail.com
Phone: 70928 62762
Address: Chennai, Tamil Nadu, India